Privacy and Data Protection Policy

Privacy and Data Protection Policy

Information We Collect

Our store may collect personal information necessary to provide our products and services, including customer names, mobile phone numbers, email addresses, delivery addresses, order details, invoices, company information, measurements, and customer communications.

We may also collect technical information, such as IP addresses, device types, cookies, browsing activity, and website analytics data.

Purposes of Data Processing

We collect and process personal information for the following purposes:

  • Creating, processing, and fulfilling customer orders, collecting payments, and issuing invoices.
  • Communicating with customers, providing support, and handling exchanges and returns.
  • Arranging deliveries through shipping companies and logistics providers.
  • Improving website functionality, analyzing performance, preventing fraud, and protecting customer accounts.
  • Complying with applicable legal, accounting, and tax obligations.
  • Sending marketing communications when consent or another lawful basis applies, with an option to unsubscribe.

Legal Basis for Processing and Data Disclosure

Personal data is processed when necessary to fulfill a contract or order, comply with legal obligations, obtain the data subject's consent, or pursue legitimate interests that do not override the rights and interests of the data subject.

We may share only the personal information necessary with our e-commerce platform provider, payment processors, shipping and logistics companies, hosting providers, analytics services, customer support providers, and relevant government authorities when legally required.

Data Retention and Security

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, comply with applicable legal and accounting requirements, and resolve disputes.

Once the retention period has ended and there is no valid legal reason to retain the information, the data will be securely deleted or disposed of.

We implement reasonable technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, or loss. However, no electronic system or method of data transmission can be guaranteed to be completely secure.

Data Subject Rights

In accordance with applicable laws and regulations, individuals have the right to:

  • Be informed about how their personal data is collected and processed.
  • Access their personal information and request a copy of it.
  • Request the correction or completion of inaccurate or incomplete information.
  • Request the deletion or destruction of their personal data where legally permitted.
  • Withdraw consent when consent is the legal basis for processing.

Customers may exercise these rights by contacting us through the official communication channels published on our website.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the shopping cart, remember user preferences, analyze website traffic, and improve performance.

Users can manage or disable cookies through their browser settings. However, disabling essential cookies may affect certain website functions.

Policy Updates and Contact Information

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.

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